Privacy Policy

Effective Date: September 10 2025

Silver Pine Intelligence LLC (“Silverpineint,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to all visitors, users, and customers of https://silverpineint.com, all its sub-domains, and all applications operated by Silver Pine Intelligence LLC (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information when you use our Services:

  • Personal Information: Name, email address, phone number, billing details, shipping address, and any other information you provide voluntarily.
  • Account Information: Login credentials, profile preferences, and settings.
  • Usage Data: Information about how you use our Services, including IP address, browser type, device information, pages visited, time spent, and referring URL.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and collect analytics.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing, operating, and maintaining our Services
  • Processing transactions and fulfilling orders
  • Responding to inquiries, support requests, and feedback
  • Sending important updates, promotional communications, and service announcements
  • Improving website functionality, user experience, and customer satisfaction
  • Complying with legal obligations and preventing fraud or misuse

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share information with:

  • Service Providers: Trusted third parties that help us operate our Services (e.g., payment processors, hosting providers, analytics tools).
  • Legal Requirements: When required to do so by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or update your personal information
  • Request deletion of your information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Data portability

Under GDPR (European Union/EEA Users):

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing, including direct marketing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local Data Protection Authority

Under CCPA (California Residents):

If you are a California resident, you have the following rights:

  • Right to know what personal information we collect, use, and share
  • Right to request deletion of personal information, subject to certain exceptions
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@silverpineint.com. We will verify your identity before fulfilling requests.

7. Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Services.

8. Children’s Privacy

Our Services are not directed toward children under the age of 18 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

9. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in countries that may not have the same level of data protection as your jurisdiction. For EU/EEA users, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for such transfers.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and updating the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Silver Pine Intelligence LLC

Email: info@silverpineint.com